Refund policy

 

Thank you for shopping at Fluvena! We offer a diverse range of digital products and eBooks designed to meet your needs and interests. Given the nature of our products and the method of delivery, we adhere to the following refund policy:

Digital Product Delivery:

All our digital products and eBooks are delivered electronically, directly to your email inbox. Upon completion of your purchase, you will receive an email with download instructions or an access link to your product. Please ensure your email address is correct at checkout to avoid any delivery issues.

Refund and Exchange Policy:

Due to the digital nature of our products and the fact that they are irrevocably delivered and cannot be returned, we do not offer refunds or exchanges once a product has been purchased and sent to your email address. This policy is in place to prevent the potential abuse of our digital content.

Contact Us:

For assistance with your digital product or eBook, please contact our customer support team at support@fluvena.com. Include your order number and detailed information about your issue for a faster resolution. We're happy to help!